Cancellation & Refund Policy

Last updated · June 18, 2026

This policy explains how ClipCam Pro subscriptions are billed and cancelled, and when refunds apply. It complements our Terms of Service. Pricing for current plans is shown at clipcam.app/pricing.

How billing works

ClipCam Pro is a recurring subscription. It renews automatically at the end of each billing period until you cancel.
On the web, payments are processed securely by Razorpay. On mobile, subscriptions are billed by Apple (App Store) or Google (Play Store).
Any promotional or launch discount applies as described at the time of purchase; once it ends, the plan renews at the standard price.

Cancelling your subscription

You can cancel at any time. Cancellation stops future renewals — you keep Pro access until the end of the period you've already paid for, after which the account returns to the Free plan.
Web (Razorpay) subscriptions: cancel from the app at Profile → Manage Subscription, or email us and we'll cancel it for you.
App Store / Play Store subscriptions: manage and cancel through your Apple ID or Google account subscription settings, per the store's rules.

Refunds

Subscription fees pay for the current billing period. Because you keep full Pro access until the end of that period, we generally do not provide refunds or prorated credits for the unused portion after a cancellation.
If you were charged in error, charged twice, or believe there's a billing problem, contact us within 7 days of the charge at support@clipcam.app. We'll review it and issue a refund where a mistake is confirmed.
Approved refunds are returned to the original payment method. Razorpay refunds typically settle within 5–7 business days, depending on your bank or card issuer.
Purchases made through the App Store or Play Store are subject to Apple's and Google's own refund policies; those refunds are handled by the respective store.

Failed or duplicate charges

If a payment fails, your subscription simply won't activate or renew and you won't be charged. If you see a duplicate or unexpected charge, email support@clipcam.app with the date and amount and we'll investigate and refund any confirmed duplicate.

Contact

For any cancellation or refund request, email support@clipcam.app and we'll respond as quickly as we can.

https://www.clipcam.app/refunds